APCO Communications Center Manager Course
Wed, Oct 02
|Murfreesboro Police Department
Sign up for this 3-day APCO course - registration is free!
Time & Location
Oct 02, 2024, 8:00 AM CDT – Oct 04, 2024, 5:00 PM CDT
Murfreesboro Police Department, 1004 N Highland Ave, Murfreesboro, TN 37130, USA
Guests
About the event
Room
Community Room
Course Description
This comprehensive course is designed to equip aspiring communication center managers or directors with the essential knowledge, skills and abilities needed to excel in the management of emergency communication centers (ECCs).
The Communications Center Manager course covers a wide range of topics crucial for effective management within ECCs. Some key highlights of the curriculum include:
- Understanding the role of the communication center manager within the broader agency context.
- Exploring the workplace context and essential professional knowledge and skills for effective management.
- Managing workplace talent and developing strategies for leading and nurturing a high-performing team.
- Mastering the operational and administrative aspects of running an ECC, including performance, initiatives, projects and quality control.
- Understanding liability issues, risk management and implementing performance accountability measures.
Questions?
If you have any questions or concerns, please reach out to:
Christopher Burst, ENP, RPL
Training/QA Specialist | 615-721-3031
Williamson County Department of Emergency Communications